Deputy Manager, US Mortgage Operations – Night Shift

E-Solutions IT Services is looking for a Deputy Manager - Operations in Quezon City. The ideal candidate will manage a voice-based team supporting US mortgage customers, ensuring high-quality service delivery. Responsibilities include handling customer interactions, managing team performance, and driving process improvements. Candidates should have at least 4 years of people management experience, a background in financial services or US mortgage accounts is preferred, and must be willing to work night shifts. This is a full-time, on-site role.
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