Desktop Engineer

TechDigital Corporation · Cambridge, Massachusetts, United States

Location
Cambridge, Massachusetts
Job Type
Full-time
Posted
May 06, 2026

Job Description

Technician Skillset Required :

• Experience in supporting overall manufacturing / lab IT systems and IT devices.

• Familiarity with manufacturing, lab and Data Center IT equipment

• Includes but is not limited to scanners, printers (Zebra, etc..), tablets, PCs attached to specialized test equipment, PCs used on the manufacturing line, etc..

• Advanced Troubleshooting / Problem Solving capabilities for AV devices (projectors, microphones, speakers, amplifiers, cameras, and displays)

• Advanced Troubleshooting / Problem Solving capabilities to narrow down root cause of incident reported by end users for IT devices and mobility support/management

• Advanced communications skills to work with multiple teams (Network, Server) and/or OEMs on high priority issues.

• Good Knowledge and experience in managing Power Shut Down maintenance activities which includes shutting down network devices and servers in Data Center

• Manage IT ...

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