Desktop Support Engineer

Sybex Support Services LLC · texcoco, texcoco, Mexico

Location
texcoco
Job Type
Full-time
Posted
May 27, 2026

Job Description

Exp: 2+ years
Base Skill Set:
- A+ Certification or equivalent experience
- Good working knowledge of Active Directory
- 2+ years’ experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
- Excellent customer service and communicationskills including providing VIP support
- Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
- Support of End User for video conferencing units. Support of mobile devices
Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
- Dia...

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