Location
Gaithersburg
Job Type
Full-time
Posted
June 09, 2026
Job Description
Overview
The Desktop Support Specialist coordinates and executes technical support services to users of the organization’s personal computer and telecommunications systems. They provide initial employee support for technical inquiries via phone, email, and messaging applications.
The Desktop Support Specialist works on assignments that are semi-routine in nature. They normally follow established procedures on routine work and require instructions on new assignments. They recognize the need for occasional deviation from practice and apply acquired job skills and organizational policies and procedures to complete assigned tasks.
Responsibilities