Desktop support team lead

Our Client within the Financial Services Industry is currently seeking a Desktop Support Team Lead to manage daily operations of the desktop support team.

Responsibilities Lead and mentor the desktop support team Oversee installation, configuration, and maintenance of desktop hardware, software, and peripherals. Lead desktop-related projects, including software rollouts and infrastructure upgrades. Troubleshoot and resolve complex technical issues, including network connectivity and financial software platforms. Perform routine system maintenance, deploy updates, and assist with new technology implementations. Serve as an escalation point for technical issues, coordinating with IT teams to minimise downtime. Monitor system performance, identify recurring issues, and suggest process improvements. Requirements Matric / Grade 12 Tertiary Qualification - Diploma/Degree advantageous Certification in Comp TIA A+, Microsoft Certified: Modern Desktop Administrator Associate, A+ and N+...