Desktop Support Technician

This position will provide IT support for our clients labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.
Additional Skills & QualificationsPrincipal Responsibilities:
-Software & hardware support
-Systems maintenance
-Systems upgrades
-Technical implementation reviews with customer and peers
-Knowledge documentation & review
-Identify gaps in process and propose ideas to improve efficiency
-Infrastructure support of small / local environments
-Coordinating cross-functional work activities with peer groups
-Customer communications in regards to systems outages and maintenance activities
Education:
Required: High school diploma or equivalent
Required Qual...