Location
national capital region
Job Type
Full-time
Posted
June 07, 2026
Job Description
STRATEGIC STAFFING SOLUTIONS (S3)
Position : ServiceNow Developer CSDM
Work Set-Up : Hybrid (Twice a week RTO)
Office Location: Ayala, Makati
Schedule: TBD
ITSM ServiceNow Developer-CSDM is responsible for designing, configuring, coding, and implementing technical solutions on the ServiceNow platform, with a core focus on IT Service Management (ITSM) modules. They translate business processes into automated cloud workflows to streamline enterprise IT operations.
Key Responsibilities
- ITSM Module Development: Customize and maintain core ITSM modules including Incident, Problem, Change, Release, and Request Fulfillment.
- CSDM Implementation: Design and maintain a Common Service Data Model (CSDM) framework, ensuring that Business Services, Application Services, and Service Offerings are correctly mapped within the CMDB
- Workflow Automation: Bu...