Location
Bengaluru
Job Type
Full-time
Posted
May 28, 2026
Job Description
Job Role: Senior Development Support Engineer Job Type: Full-time
Location : Bangalore
Department : Technical support
Key Responsibilities
Technical Support
Diagnose and resolve technical issues with products and integrations, including Jenkins, Kubernetes,
Docker, and CI/CD pipelines
- Provide recommendations for best practices in DevOps workflows
- Assist with complex setup, configuration, and troubleshooting of tools and environments
- Customer Engagement:
- Respond to customer inquiries via a ticketing system, email, and occasionally phone for urgent issues
- Actively engage with customers to understand their challenges and provide tailored solutions.
- Contribute to documentation and knowledge bases to ensure customers can self-serve when possible