DEX Analyst / Experience Lead

Job Title:
DEX Analyst / Experience Lead Monthly Salary:
$9,500 - $12,500 SGD Location:
Singapore Employment Type:
Full-time, Permanent Roles & Responsibilities Translate DEX telemetry into prioritized actionable improvements Own persona-based experience KPIs (login time, application response time, crash rates) Define and measure digital employee experience success metrics Conduct deep-dive analysis of poor experience episodes Collaborate with engineering teams to remediate experience issues Present experience insights to business and IT leadership Benchmark DEX scores against industry standards Drive adoption of DEX insights into operational processes Lead employee experience surveys and correlate with telemetry data Develop experience improvement roadmaps and track progress Establish thresholds and alerting for experience degradation Advocate for employee-centric design in IT projects Job Requirements Bachelor's or Master's Degree in Data Science, Information Systems, or ...