Digital Client Engagement Consultant

Become a Digital Adoption and Client Success Consultant with Canada Life, focusing on enhancing client engagement through digital solutions. This full-time role emphasizes hands-on consulting to drive client success.
You will translate our digital innovation roadmap into practical implementations for clients in the retirement sector. Your client-facing experience combined with technical insight will facilitate digital adoption and ensure clients gain maximum value. Collaborating with internal teams to incorporate client feedback will be essential to refine our digital offerings.
Key Responsibilities:
• Design tailored implementation plans based on client needs
• Serve as a digital tools expert within retirement services
• Conduct client-facing presentations and demonstrations
• Assist clients in understanding implementation steps
• Track adoption success and troubleshoot barriers
Requirements:
• Background in client-facing consulting roles
• Ability to co...