Direct Hire - Customer Service Specialist

Location: Florence, KY, USA

Employment Type: Permanent

About the Role

We are looking for a motivated and detail-oriented Customer Service Specialist to join our client's team in the manufacturing sector. In this role, you will contribute to processing customer orders, handling order entry and shipment scheduling, and serving as a liaison between internal departments and external customers or sales representatives.

Responsibilities

• Process customer orders and handle order entry and shipment scheduling.


• Coordinate orders and shipments between Manufacturing and customers.


• Serve as a liaison between internal departments and external customers or sales representatives.


• Support assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.


• Interface with departments handling activities such as credit and collections, sales, shipping, and pu...