Director of Food & Beverage Outlets Operations

Highgate · Boston, Massachusetts, United States

Location
Boston
Job Type
Full-time
Posted
July 04, 2026

Job Description

Overview

The Director of Food & Beverage Outlet Operations is responsible for the daily leadership, service execution, and operational performance of the hotel’s food and beverage outlets, including The Street Bar, In-Room Dining, and the minibar program. This role serves as the senior operational leader on the floor, ensuring exceptional guest experiences, strong financial performance, and consistent execution of luxury service standards.

Working closely with the Director of Food & Beverage and the Assistant Director of Food & Beverage, this position leads the front of house service teams and drives operational excellence across all service periods. The role requires a highly visible and hands on leadership presence, with the majority of time spent actively managing operations during service.

The position is designed to be primarily operational in nature, with approximately 80–85% of the role focused on floor leadership and outlet operations, and 15...

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