Job Description
Job Description
Position Title: Director of Reservations
Department: Revenue Management & Reservations
Reports To: Director of Revenue Management
Location: Mövenpick Hotel & Residence Hajar Tower Makkah
Hotel Brand: Mövenpick by Accor
Position Summary
The Director of Reservations is responsible for leading the Reservations Department and ensuring the effective management of room reservations, inventory control, and reservation systems to maximize conversion, optimize room availability, and deliver exceptional service.
The role works closely with the Director of Revenue Management, Sales, Front Office, Revenue, and Distribution teams to ensure reservation accuracy, inventory integrity, and seamless guest experiences, particularly during high-demand periods including Hajj, Ramadan, and Umrah.
Key Responsibilities
Reservations Opera...