Director, Process Excellence and Enablement

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world‑class fibre optic and 5G wireless network to enable innovative broadband services for better everyday rural living, for today and future generations.

Director, Process Excellence and Enablement Accountable for driving enterprise wide process optimization across customer‑facing (external users) and internal operations, with a clear mandate to remove cost from the system, improve customer and employee experience, and enable scalable growth through standardization, automation, and simplification. This role establishes and leads a Process Excellence Centre of Excellence (CoE) for Xplore—setting standards, methodologies, and governance for how processes are designed, measured, optimized, and automated across the organization. The Director partners closely with Customer Oper...