Director/Vice President, Client Services

P&K Research is a full-service custom consumer market research company, with a focus on product testing.

This position reports to the CEO or EVP and is responsible for leading a portfolio of client accounts. The ideal candidate will have consumer insights and/or sensory and product testing experience in Consumer Packaged Goods, with a background in quantitative and qualitative research methods. In this client-facing role, the position is expected to strengthen client relationships through excellence in technical knowledge and customer service.

Responsibilities

• Demonstrate thought leadership in identifying appropriate research solutions based on an understanding of the client’s business questions.
• Develop detailed research proposals based on that understanding.
• Upon project approval, provide direction regarding study execution to P&K research and operational staff, and/or to external research partners.
• Monitor t...