Location
taguig
Job Type
Full-time
Posted
June 10, 2026
Job Description
On-site - Taguig 1-3 Yrs Exp Bachelor Full-time
Job Description
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Life Insurance, HMO
Sick Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave
- Manage all member and non-member inquiries regarding online and in-club purchases nationwide across voice and non‑voice channels (call, chat, email, social media).
- Assist website/app users with online account creation, order placement, payment processing, and delivery tracking for S&R online orders.
- Schedule online orders and provide prompt communication regarding any order‑related inquiries or concerns.
- Apply effective problem‑solving skills to resolve online shopping issues and concerns (product, order, payment) to mitigate returns and refunds.
- Escalate high‑risk or complex cases (e.g., legal, regulatory, or PR‑sensitive) to the Custo...
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