E-COMMERCE OPERATIONS ASSISTANT

Order Processing & Packing:

• Process and fulfill online customer orders promptly and accurately.
• Ensure products are securely packed for delivery and dispatched in a timely manner.
• Work closely with the shipping department to ensure smooth delivery.

Invoice Generation:

• Accurately generate invoices for all online orders.
• Review and confirm order details, ensuring all information is correct.
• Communicate with customers in case of discrepancies or clarifications.

Inventory Management:

• Track and manage stock levels across the online store.
• Coordinate with the Main Wearhouse to ensure product availability.
• Help with stocktaking and maintaining organized inventory records.

Customer Support:

• Provide excellent customer service by addressing inquiries related to orders, delivery status, and returns.
• Resolve any order-related issues ...