Location
dubai
Job Type
Full-time
Posted
June 03, 2026
Job Description
Our Clientthe iconic Spanish footwear brand founded in 1975, with over 400 stores across 40+ countries. We are building the regional team in Dubai to support a growing portfolio of retail stores across the UAE, with new openings underway.
About the Role
You will own the end-to-end online order journey for GCC e-commerce operations — from the moment an order lands in the system to the moment it reaches the customer's door.
What You Will Do
- Monitor and manage all incoming orders from the web site for the GCC region through the ERP system (Nebim V3)
- Coordinate daily with our 3PL warehouse partner for order fulfilment — picking, packing, and dispatch
- Manage last-mile delivery operations and track shipments to completion
- Handle customer inquiries, complaints, returns, and exchanges professionally and promptly
- Ensure accurate stock availability is reflected online by monitoring inventory levels and flaggi...
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