E-commerce Operations & Support Specialist

E-commerce Operations & Support Specialist

German biotechnology company manufacturing kits and intstruments used by science and medical experts to help identify cure for different illnesses.

JOB DESCRIPTION

• Support increasing connections to and integration of company’s clients via eProcurement interfaces
• Deliver all critical customer projects on schedule
• Analyze, design, develop, and technically implement data integration interfaces
• Set up data integration & workflow design
• Manage hosted catalog files for B2B customers in line with regular product launches, promotional activities, and annual price changes
• Manage content of hosted catalogs in line with customer needs and eCommerce goals
• Daily support incident management (e.g. pricing/ product availability issues)
• Enter, manage and monitor pricing conditions in SAP for B2B accounts
• Support the setup and launch of digital cust...