Ecommerce Backend Support & Operations Specialist

Alphalion is seeking a detail-oriented Customer Service Backend Support Specialist based in the Philippines. This role involves managing backend customer support workflows related to orders and subscriptions, handling fraud reviews, and communicating with customers on operational issues. Candidates should have at least one year of experience in e-commerce customer service, strong written English skills, and familiarity with CRM platforms. Alphalion offers a competitive compensation package and promotes a fast-paced, growth-oriented work culture.
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