Job Description
We are seeking an E-commerce Intern to be a part of our growing and exciting team. You will have hands on experience in learning how to support the E-commerce team in their daily operations.
Main Responsibilities for E-commerce Intern at DMK
- Create sales orders and stock transfer on ERP system
- Managing of new products and updating of inventories on online platforms
- Coordinate and facilitate order fulfilment, order picking and packing by working closely with logistics and warehouse team
- Ensure all online orders are fulfilled in a timely order
- To prepare E-commerce key metrics data reports
- Respond to customer’s order enquires, exchanges, refunds or complaints
- Competitor monitoring reporting on a monthly basis and to suggest improvements for an optimum customer experience
- Assist in backend livestreaming
Requirements:
- Good communication and interpe...