Emergency Department Patient Services Representative

UPMC Corporate Services is hiring a part-time Emergency Department Patient Services Representative to support patient registration at our UPMC Resolve Clinic in Pittsburgh, PA.

Status: Part-time, 16 hours

Shift: 3:00pm-11:30pm

Days: Primarily weekends, occasionally weekdays and holidays

An Emergency Department Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, collecting consent signatures and promoting an overall culture of service excellence.

We are seeking candidates with a strong customer service background and a desire to be empowered to ensure a positive experience during a patient's visit to ...