Employee Services Specialist

AECOM · Taguig, Metro Manila, Philippines

Location
Taguig
Job Type
full-time
Posted
May 29, 2026

Job Description

Job Description

  • Create and distribute job change letters, reference letters, and collect signed documentations from employees
  • Connect with relevant key stakeholders and support groups to assist with employee data corrections, changes to conditions of employments, offboarding, and other details
  • Manage the Leave of Absence of employees
  • Answer queries on administrative policies and practices and other areas via case management system in a timely manner; work on more than one issue simultaneously and prioritize urgency of requests
  • Following a prescribed template, document and escalate as needed based on the appropriate processes
  • Understand and utilize HR systems including Workday and the Employee Center including Self Service, Knowledge base and Case Management to manage employee data, inquiries, and employee requests
  • Ensure consistent application of HR policies and compliance with state, federal, and/or country laws and prac...

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