Employee Services Specialist - Workday Focus

Elevate employee engagement as an Employee Services Specialist at Canadian Tire Corporation. Leverage your Workday expertise to handle inquiries and improve HR processes across the organization.

In this hands-on role, you will collaborate with partner teams while managing a high volume of employee inquiries. With a focus on case management and continual process enhancement, you will be essential in driving the employee experience. Engage with Workday functions to ensure accurate documentation and consistently meet deliverables.

Key Responsibilities:
• Support daily employee inquiries via phone, case management, and email
• Document and categorize inquiries to resolve cases efficiently
• Provide actionable feedback for tools and Knowledge Articles
• Participate in projects to enhance employee experience
• Collaborate with technical teams to improve HR processes

Requirements:
• 2-4 years' experience in Human Resou...