Location
calgary
Job Type
Full-time
Posted
July 13, 2026
Job Description
Become a key player in technical support as an End User Support Technician. Deliver exceptional on-site assistance, problem resolution, and customer service in a collaborative environment.
This role requires a minimum of 5 years of technical experience in providing end-user support. You'll offer hands-on break-fix solutions for desktops, laptops, and tablets while ensuring timely responses to service requests. You'll work closely within the Site Services team and support hardware peripherals, software applications, and mobile devices.
Key Responsibilities:
• Provide high-quality customer-facing support for end users
• Troubleshoot and resolve issues with laptops, desktops, and tablets
• Manage IMAC support, including large office moves
• Assist with software configuration and operating system issues
• Respond promptly to end-user ticket requests and updates
Requirements:
• Minimum 5 years technical experience in...
This role requires a minimum of 5 years of technical experience in providing end-user support. You'll offer hands-on break-fix solutions for desktops, laptops, and tablets while ensuring timely responses to service requests. You'll work closely within the Site Services team and support hardware peripherals, software applications, and mobile devices.
Key Responsibilities:
• Provide high-quality customer-facing support for end users
• Troubleshoot and resolve issues with laptops, desktops, and tablets
• Manage IMAC support, including large office moves
• Assist with software configuration and operating system issues
• Respond promptly to end-user ticket requests and updates
Requirements:
• Minimum 5 years technical experience in...