Engagement Manager

TCS hiring for SME Engagement Manager @ Mumbai

Role: SME Engagement Manager
Location: Mumbai
Exp Range: 5 - 10 Yrs

Must Have:

5 yrs of experience in Academic Service Industry ·
At least 4 years of experience managing SMEs, Faculty or Vendor experience in Academic Services ·
Bachelor’s degree in business or marketing ·
Ability to communicate effectively and resolve issues of SME ·
Managing Stakeholders - Internal & External ·
Good command over English both written and spoken ·
Good command over Hindi ·
Proficiency in Microsoft suite

Roles & Responsibility:

1 Establish clear channels of communication with Subject Matter Expert and set expectations for regular updates and feedback.
2 Identify and plan innovative programs to engage with SME's on regular basis
3 Create a positive experience for SME's
4 Collaborating closely with Subject Matter Experts (SMEs)
5 Proactively identification of areas for improvem...