Engagement Strategy Behavioural Scientist

Symend · calgary, ab, Canada

Location
calgary
Job Type
Full-time
Posted
May 29, 2026

Job Description

Transform customer engagement tactics as a dedicated Behavioural Scientist. Use behavioral economics and machine learning to influence customer behaviors for improved payments and self-treatment.
This position focuses on designing targeted engagement strategies informed by consumer research and behavioral science principles. You'll interact with various teams to ensure strategies align with client objectives, while also documenting successful practices for wider application within the team. Contributing to product enhancements and presenting insights to stakeholders will be crucial parts of your role.
Key Responsibilities:
• Develop engagement strategies rooted in behavioral science
• Collaborate to ensure optimal engagement solutions
• Document effective interventions for team use
• Analyze insights from performance data for optimization
• Present findings and strategies to diverse audiences
Requirements:
• Strong experience in psychology or consumer researc...

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