Engineer, Voice Engineering (Networks)

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers.

Responsibilities

• Managing C4 resource planning and new connection to overseas partners.
• Support internal and external audit preparations and exercises for the system.
• Manage and implement system and security patches, as well as system updates.
• Address and resolve customer escalations effectively.
• Support SPF to prepare for special events, include drawer plan for emergency situations.
• Support SPF and IMDA blocking of calling number related spam or scam calls.
• Managing IMDA directive...