Enterprise Command Center Business Line Management

Expert In Recruitment Solutions · Durham, North Carolina, United States

Location
Durham, North Carolina
Job Type
Full-time
Posted
May 04, 2026

Job Description

Work as an Instrumentation Engineer on our team as we help the customer overcome their most difficult challenges in performance monitoring. Work directly on assigned ServiceNow tasks. Perform as the technical POC for customers as you contribute to monitoring solution design, implement and execute the monitoring solution, resolve technical issues, update ServiceNow Visual Task Boards to document work, and actively participate in quality assurance efforts. Apply your knowledge to perform routine work such as adding and removing devices from Dynatrace and other monitoring tools like SolarWinds.

You Have:



5+ years of experience in providing technical support in system architecture, system design, system integration, and technical management



1+ years of experience in Dynatrace with installing OneAgent, Dynatrace APIs, dashboards, and data trend analysis in a monitoring tool, integrating with cloud performance monitoring tool alerts (AWS/Azure)



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