Enterprise Customer Success Manager

Background:

Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey.

The Role:

The Enterprise Customer Success Manager is responsible for driving customer retention, adoption, and commercial growth through strong relationship management, strategic engagement, and cross-functional collaboration.

You will own a portfolio of complex enterprise and multi-site customers, acting as a trusted partner and delivering value through influence and insight.

Key Responsibilities:

Customer Engagement

• Build and maintain trusted relationships with senior stakeholders and executives across the customer portfolio.
• De...