Entry Level/Technical Support Specialist

Entry-Level IT Support / Technical Support Specialist
Location: On-site – Wappingers Falls, NY (5days/week)
Schedule: 35 hours per week
Pay Rate: $20–$22/hour
Overview
This is a great opportunity for someone looking to start an IT career in a hands-on support environment. The role offers exposure to enterprise systems, ongoing learning, and long-term growth. Ideal for recent graduates, individuals with entry-level IT certifications, or students currently pursuing a technology-related degree. In this position, you will provide first-level technical support to internal users, field technicians, and customers, ensuring systems remain operational and issues are resolved efficiently.
Responsibilities

+ Provide first-level technical support for desktops, laptops, mobile devices, and peripherals

+ Troubleshoot hardware, software, and connectivity issues (Windows OS, Office 365, VPN)

+ Assist with onboarding and offboarding, including account setup...