Event Support Specialist

## Event Support SpecialistApplylocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R **Event Support Specialist****Reports To:** Operations Supervisor**Job Summary:*** The Event Support Specialist is responsible for providing event support assistance for all inbound inquiries. They handle calls, e-mails and chat inquiries for all Reed Exhibitions events. Inquiries are from all event attendees across all Reed Exhibitions. The questions vary from registration, general show info, pricing, etc.**Accountabilities*** Respond quickly and efficiently to customer queries via chat, e-mail and / or phone* Proactively seek out information about each show to be able to provide accurate information to customers* Listen actively, identify customer needs and deliver excellent service at every interaction that reinforces RX as a supplier of choice* Ensure all communication, written or verbal is clear, concise, polite and informative* Provide ad-hoc support to show t...