Location
montreal
Job Type
Full-time
Posted
July 13, 2026
Job Description
Advance your career as a Senior Application Production Support Analyst in Montreal, supporting critical Asset Finance & Securitization applications. This hybrid contract role focuses on platform stability and incident management in a 24x7 environment.
The ideal candidate will have extensive production support experience and familiarity with commercial lending and mortgage applications. You'll act as a Subject Matter Expert (SME) while working alongside application, technical, and business stakeholders. Your role includes participating in an on-call rotation, enhancing operational efficiency through problem-solving.
Key Responsibilities:
• Provide critical L2/L3 application support
• Oversee incident, problem, and change management
• Monitor and resolve performance issues proactively
• Collaborate with development and infrastructure teams
• Develop and maintain operational runbooks
Requirements:
• Bachelor’s in C...
The ideal candidate will have extensive production support experience and familiarity with commercial lending and mortgage applications. You'll act as a Subject Matter Expert (SME) while working alongside application, technical, and business stakeholders. Your role includes participating in an on-call rotation, enhancing operational efficiency through problem-solving.
Key Responsibilities:
• Provide critical L2/L3 application support
• Oversee incident, problem, and change management
• Monitor and resolve performance issues proactively
• Collaborate with development and infrastructure teams
• Develop and maintain operational runbooks
Requirements:
• Bachelor’s in C...
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