Job Description
Description
Roles and Responsibilities
Technical: Maintains Ophthalmology / Microsurgery equipmentElectronic/Optical/Mechanical: Total system level trouble-shooting on complex multi-symptom problemsCustomer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customersBusiness growth: Assists in the growth and direction of business in his/her geographic areaRepairing, installing, and servicing ZEISS medical technology equipment and software solutionsAccurately diagnosing and resolving technical issues relating to ZEISS equipment and software applicationsCompetence in delivering remote service to diagnose or repairAccurately diagnosing and resolving technical issues relating to IT networks, servers, cloud based technologies and solutions
Providing technical support to colleagues and customers...