Field Service Technician for Medical Systems

Elevate customer satisfaction as a Field Service Technician for MGC Diagnostics. Your expertise in medical equipment support and installation will help drive service excellence.

MGC Diagnostics is searching for a dedicated Field Service Technician to provide essential on-site support for their systems. You will engage directly with customers, ensuring efficient service and handling technical inquiries. Strong bilingual communication skills in English and French are a must for this role, as well as the ability to tackle troubleshooting and maintenance tasks effectively.

Key Responsibilities:
• Provide on-site service and preventative maintenance for systems
• Document all service interactions and inventory details
• Assist customers with equipment-related inquiries and updates
• Work with product teams to improve serviceability and support
• Ensure timely completion of assigned tasks in service management software

Requ...