Location
málaga
Job Type
Full-time
Posted
June 07, 2026
Job Description
Reporting to Service Manager, we are looking for a Field Service Engineer located in Eastern Andalusia (Malaga/Granada), covering the south of Spain.
Main responsibilities
- Install, maintain and troubleshooting the Sebia’s instruments installed base distributed in a defined geographical area. Also support other geographical areas if needed.
- The installations and troubleshooting includes informatics related to our instruments: PC installation, LIS connections, connection to customer network, etc.
- Phone support
- Customer satisfaction: Develop and maintain excellent relationships with the customers. Ensure they are correctly taking care of our instruments and realize about their needs. Give an excellent service in a timely manner.
- Reports in time all the work done in CRM.
- Perform preventive maintenance and upgrades to comply with services KPI.
- Provide feedback to the manager concerning performance anomalies enc...