First-Line B2B Tech Support (French/English)

Teleperformance is seeking a customer service support representative in George Town, Malaysia. The ideal candidate should hold a Bachelor's Degree and possess native-level French and advanced English proficiency. Responsibilities include providing first-line support to business clients and managing B2B inquiries related to device and app usage.

Candidates must have 1-2 years of experience in helpdesk or technical support and be familiar with CRM tools such as Salesforce and Zendesk. The role requires strong problem-solving skills and the ability to multitask effectively in a high-volume environment.