First-Line IT Support Analyst - Service Desk Pro

DYOPATH LLC in Monterrey, Mexico is looking for a Service Desk Level 1 Analyst. This role requires strong problem-solving skills and excellent customer service abilities.

As a Service Desk Level 1 Analyst, you will provide technical support to users, troubleshoot hardware and software issues, and ensure user satisfaction. Benefits include major medical insurance, life insurance, and a Christmas bonus.