Job Description
Front Desk AgentA Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
**What will I be doing?
**As Front Desk Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.A Front Desk Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:- Achieve positive outcomes from Guest queries in a timely and efficient manner- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required- Ensure that the Front Desk Manager is kept fully aware of any relevant feedback from guests and, or, other departments- Demonstrate a high level of customer service at all times- Attend appropriate...