Front Desk Officer

Job Description

• Greet and assist guests upon arrival.
• Manage phone calls and respond to inquiries.
• Handle reservations and bookings efficiently.
• Provide information about hotel services and local attractions.
• Ensure a smooth check-in and check-out process.
• Maintain an organized and welcoming front desk area.
• Collaborate with other departments to meet guest needs.
• Educational Qualifications: Bachelor’s degree in Tourism or related field.
• Experience Level: Fresh graduates or students are encouraged to apply.
• Skills and Competencies: Strong customer relationship management, excellent communication and interpersonal skills, proficiency in customer service.
• Responsibilities and Duties: Greet guests, manage inquiries, and provide information related to services.
• Working Conditions: Office environment, full-time availabilit...