Front Office Manager

Front Office Manager - SOUTH AFRICAN CITIZENS ONLY MUST KNOW HOW TO USE OPERA Location: KwaZulu Natal, Zululand District, Pongola Job Type: Permanent, Full-Time Industry: Travel, Leisure, Tourism and Hospitality Job Description The Front Office Manager is responsible for overseeing the day-to-day operations of the front office department within a hospitality or tourism establishment. This role ensures the delivery of excellent customer service, smooth guest reception, and efficient management of front desk activities. The Front Office Manager leads a team to provide a welcoming environment, manages guest enquiries and reservations, and coordinates with other departments to uphold the organisations service standards. Key Duties and Responsibilities Manage the front office team, including recruitment, training, scheduling, and performance management to ensure efficient operations and high standards of guest service. Oversee guest check-in and check-out procedures, ensuring accuracy and e...