Frontline and Administrative

Seeking a customer-focused and organised Customer Service & Administrative Executive to support frontline operations and administrative functions.

Key Responsibilities:

• Provide professional frontline customer service and attend to walk-in, email and telephone enquiries.
• Process applications, verify documents and ensure accuracy and completeness of records.
• Support appointment coordination, document preparation and administrative processes.
• Assist with counter operations, case management and follow-up on outstanding matters.
• Maintain records, support digitisation of documents and perform general administrative duties.
• Provide logistical support for daily operations and carry out other duties as assigned.

Requirements:

• Proficient in English and mother tougue
• Good customer service, communication and interpersonal skills.