General Manager at Chartwell Retirement

Lead an energized team at Chartwell Martha's Landing as a General Manager in Burlington, ON. Focus on customer service and operational excellence to enhance residents' lives daily.
This role targets experienced leaders in Retirement Living or Hospitality with a passion for delivering a superior resident experience. As General Manager, you will oversee a team of managers and front-line staff, fostering talent through coaching and performance management. Your leadership will drive financial results and uphold service excellence principles within the community.
Key Responsibilities:
• Lead and develop a diverse management team
• Drive accountability to meet financial and service goals
• Ensure a culture rooted in customer-centric values
• Apply service standards to all operational decisions
• Recognize and reward team performance consistently
Requirements:
• 3-5 years of leadership experience in relevant sectors
• Strong communication skills for diverse inter...