General manager

Qualifications Proven management experience in a service-based business, preferably in furniture care, cleaning, repairs, retail or related industries Strong leadership and team management skills Experience in operations, customer service and financial oversight Excellent communication and problem-solving abilities Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in basic business software and reporting tools Key Skills & Competencies Leadership and people management Operational planning and execution Customer relationship management Financial and commercial acumen Sales and negotiation skills Decision-making and accountability Time management and organization Conflict resolution Responsibilities Business Operations Oversee day-to-day operations of the business, including scheduling, service delivery, logistics and administration Ensure efficient workflow and timely completion of customer jobs Develop and implement operational processes to im...