Location
kuala lumpur
Job Type
Full-time
Posted
June 04, 2026
Job Description
Job Description: General Manager (Hotel)
Role Summary
The General Manager is responsible for the overall leadership and performance of the hotel in Alor Setar. This role oversees all operational departments, ensures excellent guest experience, manages financial performance, and drives continuous improvement in service quality, staff development, and hotel profitability.
Key Responsibilities
1. Hotel Operations Management
- Oversee daily hotel operations including Front Office, Housekeeping, F&B, Sales & Marketing, and Maintenance.
- Ensure all departments are delivering high-quality service and operating efficiently.
- Implement and maintain hotel SOPs, service standards, and safety procedures.
2. Financial & Business Performance
- Manage the hotel's P&L, budgeting, forecasting, and cost control.
- Drive revenue growth through room sales, F&B, events, and partnership opportun...