Genesys Pure Engage IVR Engineer — Hybrid (3 in-office / 2 remote)

Link-Worldwide is seeking an experienced IVR Systems Engineer/Programmer based in Mexico City. The role involves designing and managing IVR and Telephony infrastructure to ensure high performance and compliance. You'll collaborate with teams to optimize communication systems and lead service migrations.

Applicants should have a minimum of 4 years of experience with Genesys IVR platforms and programming skills in C++, Java, and Python. This position offers a hybrid schedule with 3 days onsite and 2 days remote.