Global Application Support Engineer: Incident & Release Lead

A leading global insurance company in Kuala Lumpur is seeking an IT Application Support Specialist to provide essential delivery support for applications. You will be responsible for ensuring compliance with service levels, managing incidents, and collaborating with stakeholders to improve operational processes. The ideal candidate has a bachelor's degree in Computer Science and a minimum of 2 years of experience in application support, with strong skills in ITIL best practices and customer service.
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