Global IT Support Specialist

Playtech · São Paulo, State of São Paulo, Brazil

Location
São Paulo
Job Type
full-time
Posted
June 20, 2026

Job Description

Job Description

Your influential mission. You will...

  • Be part of global IT team and participate in company wide projects.
  • Work on a 24/7 rotating shift schedule, including nights, weekends, and holidays.
  • Provide tier 1-2 support for end users on local and remote sites.
  • Work with service desk ticketing system.
  • Track and Keep IT assets inventory up-to-date.
  • Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices.
  • Troubleshoot network issues.
  • Contribute to corporate IT wiki portal
  • Work in scheduled shifts including Weekends

Qualifications

Components for success. You...

  • Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience
  • Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.)
  • Kn...

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