Global Quality Leader - Lean Six Sigma & Ops Improvement

A leading outsourcing company in Bayan Lepas, Malaysia is seeking a Quality Manager to lead a QA team and drive quality initiatives. This role requires overseeing quality improvement projects within the contact center environment and collaborating with cross-functional teams. Candidates should have a minimum of 3 years in management within BPO, strong Excel skills, and a passion for delivering excellent support experiences.
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