GRADUATE TRAINEE - INFORMATION SYSTEM

Contexte et environnement Working with Staff with limited knowledge.
Working under pressure. Being decisive.
Working with limited resources, stress and with limited support.
Working with interference.
Being responsible to more than one boss. Activités Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems, power backup systems and networks
Talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults, replace hardware parts as required and/or liaise with suppliers for quick resolution
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new systems and applications from local initiative and from the Total Group
Set up new users'...